Return Policy

Return Policy:

14 Days - Neck Hero neck support pillows that are unopened, unused and returned to us in their original packaging within 14 days of the order date are eligible for a refund. 
If your request is eligible based on these restrictions, you may send it back to 
Neck Hero Returns 
PO BOX 542 
Jenks, OK 74037 
Shipping is non-refundable and we do not provide prepaid return labels.

For sanitation reasons, Neck Hero is unable to offer returns or exchanges on opened packages with the exception of manufacturer defects within the first 30 days. 

We are no longer able to offer the exchange alternative due to a lack of inventory.